GMS
  1. Home
  2. Knowledge Base
  3. Softalk
  4. Softalk Mail Server

Softalk Mail Server

I have forgotten the password. How can I access the WorkgroupMail Administrator?

Detail If you configure a password in the WorkgroupMail Administrator then you should take every precaution to keep this password...

Can WorkgroupMail be configured for internal mail only?

Detail Yes. When you run the WorkgroupMail setup program you can choose the option for Internal Mail Only. This setup...

Message are being repeatedly downloaded from the ISP. How do I stop this?

Symptoms Multiple copies of the most recent messages appear in the WorkgroupMail Incoming Queue and this number is increasing with...

How can I actively disallow the automatic subscription and un-subscription process for my mailing list?

Symptoms Automatic subscription and un-subscription needs to be disabled. The automatic subscription/un-subscription process is where a recipient can send a...

How do I forward a copy of all incoming messages, without including any attachments, to another destination?

Symptoms A requirement could exist where, as well as being delivered to the intended recipients, incoming messages must also be...

Is the Virus Protection option built into the Content Filtering plug-in, or must the two options be purchased separately?

Detail The Virus Protection plug-in and the Content Filtering plug-in must be purchased and licenced independently. If the Content Filtering...

Is it possible to reject a message received for a specific email address?

Detail Yes, it is possible to reject a message received for a specific address at your domain using a rule...

How can I be sure that the WorkgroupMail LDAP server is running?

Symptoms At startup or when searchng for an address the mail client reports that the directory service could not be...

Why does the WorkgroupMail server output window show so many DNS failures?

Symptoms The WorkgroupMail Administrator Output window can frequently show DNS errors of the form shown below 2003/07/18 11:57:42 Performing DNS...

How do I configure the Generic Virus Engine option with WorkgroupMail v7?

Detail Note: This option is only available in WorkgroupMail v7 with the Virus Protection plug-in. It integrates most anti virus...

Can a mail client add the address of a spam sender to the Spam Filtering blacklist?

Symptoms When a spam message is received by the mail client of a WorkgroupMail user, the user may wish to...

Can the Spam Filtering in WorkgroupMail be applied to certain users only?

Symptoms Not all local users want spam filtering applied to their received messages. WorkgroupMail can be configured to apply spam...

Can local recipients be warned when a message sent to them has been quarantined as junk mail by the WorkgroupMail Spam Filtering?

Symptoms Genuine messages are quarantined by the spam filtering and it is necessary to inform the intended recipient of this....

WorkgroupMail does not attempt to connect to the ISP.

Symptoms WorkgroupMail does not attempt to connect to the ISP. This problem can occur when sending mail directly, using the...

How can I save a copy of messages into a specific Windows folder?

Symptoms A copy of message files needs to be saved into a specific Windows folder Resolution This is possible by...

Can I forward mail from a user account without losing the original recipient information?

Symptoms If forwarding is configured on a user account in WorkgroupMail 8.0.4 and earlier, messages forwarded to external recipients are...

WorkgroupMail cannot connect to the ISP when using a dial up connection.

Symptoms WorkgroupMail cannot connect to the ISP when using a dial up connection. Resolution Double click the relevant dial up...

How can I increase the WebMail timeout period?

Symptoms WebMail keeps timing out when it has been left inactive for a short period of time. Resolution Using Notepad,...

Can WorkgroupMail be configured to download small blocks of messages from the ISP?

More Info IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand...

How can I save a copy of message attachments into a specific Windows folder?

Resolution This is an example of a Content Filtering rule that runs a Windows script. To do this you would...

How can I change the date format used in the Out of Office message?

Detail Workgroupmail sends the out of office reply using the date format defined in the Regional Settings on the server...

Can I use WorkgroupMail to receive and process my email before routing it all on to another mail server ?

Symptoms The following mail server features are required:- POP3 connector for an existing mail server. Mail router Virus protection Spam...

Outlook keeps downloading the same message from the WorkgroupMail server.

Symptoms Outlook keeps downloading the same message from the WorkgroupMail server. Cause This can be caused by a bug in...

I have tested my Spam Filtering and it does not seem to be working.

Symptoms Spam Filtering has been enabled but local tests suggest that it is not working. Detail Spam Filtering is not...

How can I access WebMail from the internet without the need to authenticate?

Detail Open up the IIS Administrator and select the web site. Right click and select Properties. Choose the Directory Security...
Prev Next

Need Support?

Can't find the answer you're looking for?
Contact Support