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Getting Started With GMS Cloud

How do I route new incoming email to my GMS Cloud account?

Getting Started With GMS Cloud Question: I have an existing internet domain name and would like all new incoming email...

How do I access email on GMS Cloud using an email client such as Outlook or Mozilla Thunderbird?

Getting Started With GMS Cloud Question: I would like to use an email client such as Microsoft Outlook or Mozilla Thunderbird...

How do I access email on GMS Cloud using a web browser?

Getting Started With GMS Cloud Question: I would like to use a web browser such as Internet Explorer, Mozilla Firefox or...

How do I access email on GMS Cloud using a mobile device?

Getting Started With GMS Cloud Question Detail: There are many different types of mobile device mail clients. Mobile devices also allow...

How do I download email from other providers?

Getting Started With GMS Cloud Question Detail: I have accounts with other email providers such as Gmail and Hotmail. Is it...

How do I install and register the GMS Cloud Outlook Collaboration client plug-in?

Getting Started With GMS Cloud Question Details: The Collaboration client is a tool that allows GMS Cloud users to access the advanced...

How do I share (publish) my information from Outlook?

Getting Started with GMS Cloud Click Add and choose from the list, the GMS Cloud accounts to which you wish to...

How do I view someone else’s shared folders in Outlook?

Getting Started With GMS Cloud Question Detail: I use Microsoft Outlook with the GMS Cloud Outlook Collaboration client plug-in and want to...

How do I migrate my Outlook PST data to GMS Cloud?

Getting Started with GMS Cloud PST Migration Tool GMS offers a number of carefully thought out migration tools and policies...

How can I set up Microsoft® Exchange ActiveSync to work with GMS Cloud (Android)

Setting up Microsoft® Exchange ActiveSync on Android Step 1 Go to settings and then ‘Accounts and Sync’ Step 2 Hit...

How can I set up Microsoft® Exchange ActiveSync to work with GMS Cloud (Apple iOS)

Setting up Microsoft® Exchange ActiveSync on Apple iOS Step 1 Open settings then go to ‘Mail, Contacts, Calendars’ Step 2 Hit...

How do I access my billing history?

Getting Started with GMS Cloud To review your billing history, access a list of your purchases via Avangate or manage...

How do I validate my domain with GMS Cloud?

Getting Started With GMS Cloud Now that you have signed up for GMS Cloud, you will have been redirected to...

How do I cancel my subscription to GMS Cloud?

Getting Started with GMS Cloud Question Detail: What do I do when I decide I no longer want to maintain...

How do I use the GMS Admin Interface?

Introduction This guide is for administrators of the GMS Cloud Email service. The information contained herein will describe the roles...

What happens when I reduce my seat count via the GMS Dashboard?

When you select Reduce Seats from the Dashboard you will be presented with a window allowing you to adjust the seat...

What happens when I increase users or change billing cycle?

When you make changes to the billing cycle or increase your user count, Avangate will calculate a prorated price for...

What should I do to change my email address if I switch from a trial to using my company domain name?

If you have configured GMS Cloud using a trial domain – such as mycompany.gms-cloud.com and you have added your full...

Adding SPF records for Domains on gms-cloud

If you don’t currently have an SPF record for your domain, add the following TXT record to your DNS, using...

Using GMS Drive

Webspace (the GMS email/productivity client) includes a fully featured cloud file storage service – GMS Drive. See a video here...

Using GMS Office

Webspace (the GMS email/productivity client) includes a fully featured, in-browser document creation, editing, storage and sharing. See a video here...

Why do I see a “mail relay not allowed” error when sending mail

Details: When sending emails through the GMS-cloud service, you may see an error: ‘542 5.7.1 Mail relay not allowed at...

Issues with junk email in GMS-Cloud email accounts

This article gives guidance on what to do if you are receiving junk messages in your GMS Cloud email accounts....

Release Version 20.0

GMS has a new release – version 20.0. With this new release, you’ll get: DKIM added to SMTP service allowing...

Navigating the GMS Cloud app interface

Navigation in GMS Cloud is designed to be as quick and simple as possible for all users, whether they are...

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