Softalk Share Server

How do I create a log of the Softalk Share Server communications?

Detail Creating a log file can help in diagnosing many communications problems between the Softalk Share Server and the Outlook...

How can I access data while offline

Detail Yes you can. Softalk Share Server version 1.0.4 and above has an offline feature, which is available from within...

When Outlook is started it fails with the error 'Cannot start Microsoft Office Outlook. Unable to open the Outlook window.'

Symptoms When Outlook is started, it fails to open and a message box is displayed which says: Cannot start Microsoft...

How can I install a Softalk Share Server client to connect across the internet?

Detail If you wish to configure an Outlook client that is not located inside the network to connect to a...

How do I migrate data from WorkgroupShare to Softalk Share Server?

Symptoms You are running WorkgroupShare and wish to migrate your settings to Softalk Share Server. Detail Run the Softalk Share...

Softalk Share Server and the Microsoft Firewall installed with Windows XP Service Pack 2

Symptoms Outlook clients cannot connect to the Softalk Share Server data store. The server is running on Windows XP and...

Remote installing a client on Windows 2000 does not work when using the install at next logon option.

Symptoms When remote installing the Softalk Share Server client on a Windows 2000 computer using the install at next logon...

Can I use Softalk Share Server in Conjunction with Business Contact Manager?

Detail Outlook 2007 and Business Contact Manager 2007. Softalk Share Server can be used with Business Contact Manager 2007 under...

The message store does not install correctly under Outlook 2000 in 'Internet Only' mode

Symptoms Client setup appears to complete successfully, however, the Softalk Share Server message store is not present upon opening Outlook...

The Softalk Share Server service does not start automatically after a reboot.

Symptoms The service appears not to start when the system is rebooted but will start if manually started from the...

How do I re-create the Softalk Business Server Data Source (DSN).

Symptoms The SoftalkBusinessServer DSN has been accidentally deleted The server is being re-installed using a backup database or when the...

How do I move the Softalk Share Server to another computer?

Symptoms You wish to move Softalk Share Server to a different computer without un-installing and re-configuring it. You have backed...

An 'Access Denied' error is reported when attempting to locate the Softalk Share Server Client Setup program.

Symptoms This can affect clients using Windows XP Home Edition or Windows XP Professional which are not a member of...

When I press the To: or Cc: button in a New Message window I don't see my contacts

Detail In order to see contacts in the Select Names dialog box (which appears when you press the To: or...

I get an undocumented error at the end of client Setup. What could be the problem?

Detail This can happen if Outlook is not configured as the default email client in Windows. To ensure that Outlook...

What File Permissions Should be set to Run Softalk Share Server Client under Normal User credentials

Symptoms Outlook reports the following error: Unable to open your default e-mail folders. An unexpected error has occurred. MAPI was...

I cannot see any public or shared folders in Outlook that I know I have access to

Symptoms When viewing Outlook from within the Mail view, you cannot see the public folders you have access to, although...

When choosing SQL Express during Setup, I am asked for a password which I don't know.

Symptoms In the Choose SQL Server computer, if you select “Use the existing database..” radio button and press Next, a...

How can I identify which version of the Client is installed?

Symptoms You need to check that the Outlook client has been updated to use the same version that runs on...

Work Offline is not possible because the offline store does not match the current online store.

Symptoms The following MessageBox is displayed when working offline: The offline store does not match the current online store. Please...

The Softalk Share Server provider cannot be installed on an Exchange Server.

Symptoms The following error message is displayed when the message store is configured. The message store has not been initialized...

I am running Softalk Share Server as a service under Vista using a Jet database and changes that I make in the Administrator do not seem to take effect.

Symptoms Problems include: 1. If you add a user in the Administrator, that user is not accessible from the drop...

With Outlook running other Office applications such as Word or Excel can appear to be unresponsive.

Symptoms Occasionally, when trying to start Word, Excel and certain other applications, it can take up to 30 seconds before...

My Softalk Share Server public folder store cannot be opened

Detail Click here

Virtual Folders

Summary The following FAQ refers to problems that can occur when running Softalk Share Server 1.2 and its predecessors under...