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How do I upgrade to the latest release of OfficeTalk with ASA?

More Info Note: This FAQ refers to installations that use OfficeTalk with the ASA database server only. See related FAQ...

Where can I download Sybase Central to administer my OfficeTalk database?

Detail OfficeTalk 4.5 installations that are powered by an ASA database require certain utilities to access and maintain the database....

How do I upgrade to the latest release of OfficeTalk with Jet?

More Info Note: This FAQ refers to installations that use OfficeTalk with the Jet database server only. See related FAQ...

How to connect an OfficeTalk client on a different network segment when using an ASA9 database.

Symptoms The error message “Connect to Adaptive Server Anywhere” is reported when starting an OfficeTalk client that is not on...

The message 'Connect to Adaptive Server Anywhere' is displayed when opening OfficeTalk

Symptoms When opening OfficeTalk the Data Sources configuration window, “Connect to Adaptive Server Anywhere”, is displayed. Cause OfficeTalk cannot connect...

How to Compact and Repair a JET Database

Symptoms The JET Database used by OfficeTalk is growing in size and you would like to recover space that is...

How to Customise the Vocabulary used in Company and Contact View

Symptoms The Company and Contact view shows the Zip code field rather than Post Code The Company and Contact view...

When editing a Company record in Contact mode, how do I list English Counties rather than American States in the Counties field?

Symptoms When editing or creating a company record in Contact mode you may find that expanding the selection in the...

The 'Adaptive Server Anywhere – OfficeTalk' Service Does not Start

Symptoms When starting the ‘Adaptive Server Anywhere &#45 OfficeTalk’ service in the Services applet in Control Panel (Administrative Tools). The...

How do I group my list of Companies and Contacts into groups that can be used as mailing lists

More Info When in Contact mode you will see any existing Contact Groups in the left hand window. The default...

Importing Companies and Contacts from a CSV file

Detail If you output contact information using, for instance, Outlook you will generate a CSV file that has a flat...

How Do I Make a Backup of my ASA Database Whilst it is in Use?

Detail The ASA database files will constantly be locked whilst the ASA service is running, making it impossible to back...

Using WorkgroupMail as the OfficeTalk mail server

Symptoms WorkgroupMail is a fully specified mail server product that can supplement OfficeTalk with the following features:- Spam Filtering (manually...

Finding the Location of your ASA Database File

Symptoms The OfficeTalk ASA database file may need to be located for backup or restore purposes, or for helping with...

Copying your OfficeTalk Database to Another Computer for Testing Before Performing an Upgrade

Symptoms You have downloaded a new version of OfficeTalk and you wish to test this new version in a test...

Re-indexing an ASA Database

Symptoms After performing an OfficeTalk upgrade or re-build, OfficeTalk’s performance can become considerably slower, or it may hang after the...

How Do I add a Toolbar style Modebar to OfficeTalk?

More Info This information applies to the OfficeTalk server and any OfficeTalk client. Detail Open OfficeTalk and log in. From...

How Do I Convert my ASA Database to a Microsoft SQL Server Database Using Mirroring?

Symptoms Data in OfficeTalk needs to be ported from an ASA database to Microsoft SQL Server. This same principle can...

How to Restore an OfficeTalk ASA Database After a Hard-Disk Failure

Symptoms You have recovered from a hard disk/computer failure and wish to restore your OfficeTalk ASA database from your back-up...

Setting the OfficeTalk mainRoot

Symptoms The following undesirable effects may be seen if the OfficeTalk mainRoot is incorrectly set The tip-of-the-day file cannot be...

OfficeTalk fails to start for a user logged on with basic user permissions.

Symptoms When file permissions are not correctly applied you may experience one of the following errors when running OfficeTalk: The...

How Do I Move an OfficeTalk ASA Database to Another Computer.

More Info IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand...

OfficeTalk fails to start on Windows Vista

Symptoms When attempting to open OfficeTalk running under Microsoft Windows Vista an error message is displayed stating it Cannot open...

Message Window Appears Corrupt under Windows Vista

Symptoms In some cases under Windows Vista, the MSHTML control used in the message compose window will not be loaded...

OfficeTalk Crashes when a Message Window is Opened under Windows Vista

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