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How can I Install the WorkgroupShare client to synchronise my Outlook folders across The Internet?
Symptoms You have a remote client that needs to be able to synchronize with the WorkgroupShare server across The Internet....
How do I install WorkgroupShare?
Detail Decide which computer will be used as the WorkgroupShare server. This can be any computer on the network, but...
Which versions of Outlook does WorkgroupShare support?
Detail WorkgroupShare will synchronise Outlook folders for all versions of Outlook from Outlook 2000 to Outlook 2016 (Please note copies...
What is WorkgroupShare?
Detail WorkgroupShare is a client/server application that gives your organization the ability for its staff to share Outlook information without...
What are the minimum system requirements for the WorkgroupShare server?
Detail Minimum Specifications: Attribute Requirement CPU 800Mhz Keyboard Yes Mouse Yes Memory 128Mb or minimum required by the Operating System...
When I run the WorkgroupShare server setup program I get a database error.
Symptoms When I run the WorkgroupShare server setup program I get a database error. When I run the WorkgroupShare server...
How do I log the communications between the Outlook clients and the WorkgroupShare server?
Summary Creating a log of the communications can help in diagnosing synchronization problems between the WorkgroupShare client and the WorkgroupShare...
How can I diagnose problems with WorkgroupShare?
Detail Run the Diagnostics utility (Edit, Run Diagnostics). If the Administrator is unable to connect to the WorkgroupShare server then...
How does the installation of the WorkgroupShare client alter Outlook?
Detail Installing the WorkgroupShare client adds a synchronization feature to Outlook that will run automatically in the background, at the...
What problems may be encountered when installing the client on a Windows 98 SE computer
Symptoms Installing the WorkgroupShare client on a Windows 98 SE computer can sometimes lead to errors relating to the files...
How can I prevent shared access to one of my Outlook folders?
Symptoms One or more folders in Outlook must not be accessible by other users. Resolution The safest way to keep...
My client cannot connect to the WorkgroupShare server.
Symptoms When installing the WorkgroupShare client I get the error ‘Unable to get users from WorkgroupShare server! Please make sure...
How can I backup my WorkgroupShare data?
Detail WorkgroupShare v2 All the WorkgroupShare data on the server that needs to be backed up is located in the...
After upgrading the WorkgroupShare server, I am having client connection/synchronisation problems.
Detail Click here
When creating an email message in Outlook, how can I locate a contact in one of the shared contacts folders?
Symptoms In Outlook, it is not possible to locate a contact in someone elses shared contacts folder. Cause The shared...
How can I completely re-install my WorkgroupShare v1 server and clients?
More Info Note that when performing this procedure all data on the server will be lost. Shared information from users’...
I removed the WorkgroupShare server program and now cannot un-install the client.
Symptoms The WorkgroupShare client program cannot be un-installed Cause In earlier versions of WorkgroupShare v1 the client could not be...
How can I completely re-install my WorkgroupShare client?
Symptoms The client is experiencing synchronization problems. Outlook has created a copy of shared folders in the Outlook root. A...
What should I do when I get the error message 'Incompatible Data File'?
Detail Click here
How can I force a refresh of the shared data for one or all of my users?
Symptoms Data that has been shared to the server is corrupt or incomplete. Cause Some example reasons why the WorkgroupShare...
Is it possible to set Reminders on items in shared Calendar and Tasks folders?
Symptoms Reminders can always be set on items in the default Calendar or Tasks folder but when setting a reminder...
How can I compact and repair my WorkgroupShare database?
Symptoms The WorkgroupShare JET database is large, or Database errors are being reported, or Procedure to be performed as routine...
How can I find free/busy time when booking meetings?
More Info This functionality is available in WorkgroupShare v1.3 and later. Summary When organizing meetings in Outlook it is useful...
The WorkgroupShare server program is creating large log files called SQL.LOG. How can I stop this?
Symptoms The WorkgroupShare server program is creating large log files called SQL.LOG. The WorkgroupShare server program is using an excessive...
How do I move or re-install my WorkgroupShare v1 server to another computer or drive?
Symptoms You wish to move your WorkgroupShare v1 server program to a different computer, or You wish to move your...
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