Symptoms
WebMail keeps timing out when it has been left inactive for a short period of time.
Resolution
Using Notepad, edit the file default.asp in the WebMail folder (under the WorkgroupMail data folder). Add a line for ‘session.timeout’ as follows in the position specified (near the top of the file). Save your changes.
<!–#INCLUDE FILE=”include.inc”–>
<%
SESSION.TIMEOUT=30
”””””””””””””””””””””””””””””””””””””
‘
‘ Filename: default.asp
etc.
etc.
This sets the timeout to 30 minutes; the default otherwise is 10 mins.