Softalk Mail Server

I can't get Outlook XP to work with the WorkgroupMail Shared Address Book plug-in

Symptoms Outlook XP clients are unable to access shared contacts from the WorkgroupMail Shared Address Book. Detail This problem only...

How do I configure my mail client to use the Softalk Mail Server server?

Symptoms The Softalk Mail Server server has been installed and a mail client needs to be set up to send...

Can I setup one or more aliases for a user?

Symptoms A single user must be configured with more than one email address such as, for example, bill.smith@domain.com bill@domain.com sales@domain.com...

I have mail to send and Softalk Mail Server dials up to connect to my ISP but then disconnects straight away without sending or receiving mail. What is wrong?

More Info This information only relates to Softalk Mail Server installations using dial up access to the ISP. Detail The...

I receive a lot of junk e-mail. How can I configure Softalk Mail Server to filter it?

Detail Please refer to the Help documentation in the Softalk Mail Server Administrator. Click Help, Help Topics, Configuring Softalk Mail...

Can Softalk Mail Server scan messages for viruses?

Detail Yes. Virus protection of e-mail in Softalk Mail Server is achieved in conjunction with integrated BitDefender antivirus software. Softalk...

I don't have a TCP/IP network, only a shared file system. Can I still use WorkgroupMail?

Detail Yes, you can. However, you must use version 5.1 or earlier. MAPI is not supported in version 6.0 and...

Do I need a dedicated gateway machine or can I use the gateway machine as a client machine too?

Detail You don’t need a dedicated gateway machine, although it is recommended if you are sending and receiving large quantities...

Can I configure Softalk Mail Server to receive incoming mail directly by SMTP rather than POP3?

Detail Yes, you can receive mail using SMTP, either via an ISP or directly if you host your own mail...

How can I access the resources on the gateway machine when it dials up to transfer mail?

Detail If you lose network access to the computer running WorkgroupMail when it dials up to the Internet, then this...

We use Microsoft Outlook. Can WorkgroupMail be used to share contacts and calendars?

Detail In the past, Outlook folders could be shared in a workgroup using WorkgroupMail and the Netfolders feature in Outlook....

Can Softalk Mail Server check incoming and outgoing e-mails for company sensitive information?

Detail Yes, Softalk Mail Server has a Content Filtering module which allows you to create rules that will be applied...

If we want to purchase more user licenses at a later date, is this possible?

Detail Yes, When you purchase one or more WorkgroupMail licenses, we send you a keycode to unlock the software for...

An unauthorized person is using our Softalk Mail Server SMTP server to send out spam e-mail. How can I stop this?

Symptoms Unauthorized mail is being relayed by the Softalk Mail Server SMTP server. This may lead to the Softalk Mail...

WorkgroupMail is not sending any mail to my ISP. Why is this?

Detail Some email clients allow you to send mail to badly formed email addresses. You need to check the oldest...

I am using Outlook 2002/2003 and I frequently get a timeout when trying to send/receive messages from WorkgroupMail.

Symptoms Outlook 2002/2003 clients can experience problems when connecting to a WorkgroupMail v7.6 server. Outlook eventually times out and does...

I cannot get the WorkgroupMail administrator program to run up. How can I get it to work?

Detail Internet Explorer v4 or later must be installed on the computer in order for the administrator to run up.

How do I configure Norton AntiVirus Corporate Edition to work with WorkgroupMail v6?

Detail Make sure that you are running the latest release of WorkgroupMail v6 More info Check that in the folder...

How do I configure an Outlook 2000 (Corporate/Workgroup mode) POP3 client to work with Softalk Mail Server ?

Symptoms An Outlook 2000 client that is configured in the Corporate or Workgroup mode must be configured to connect to...

How do I configure Outlook or Outlook Express to connect to the Softalk Mail Server LDAP Directory?

More Info The Softalk Mail Server LDAP Directory can record the names and email addresses of all contacts within messages...

Can Softalk Mail Server operate as a 'Standalone' mail server

Detail Yes, it can. A standalone mail server is one which does not use an ISP. Instead, it expects mail...

I don't want to host my own e-mail, but can I still send mail directly?

Detail Yes. Even if you don’t host your own e-mail domain, you can still send messages directly. You must, however,...

How do I get support for Softalk Mail Server?

Detail If you have a question or require support during your trial period, you should refer to the Softalk Mail...

I have already purchased Softalk Mail Server. How do I purchase additional users?

Detail Go to the Softalk Mail Server purchase page and choose the required selection from Other purchase Options. Fill out...

How do I purchase plug-ins?

Detail In order to purchase one or more plug-ins, you must first have purchased Softalk Mail Serveruser licenses. Once you...