I have forgotten the password. How can I access the WorkgroupMail Administrator?

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If you configure a password in the WorkgroupMail Administrator then you should take every precaution to keep this password secure. It should not be disclosed to unauthorised persons. Do not choose a password that can be easily guessed or that relates to a specific person or Company name. If you feel the need to write the password down, disguise it within other text and keep it in a safe place.You should also consider restricting physical access to the mail server computer and also restrict remote access to the WorkgroupMail installation files from across the network.

If you have forgotten or lost the password please send the main configuration file, wmdata.dat, to support@workgroupmail.com. You will find this file in the WorkgroupMail data folder.

We will reset the password and return the configuration file. A copy may also be returned to the address that we have listed in our customer database for your company.

You should rename your current wmdata.dat configuration file (to preserve as a backup) and then copy the new version into the WorkgroupMail data folder. You will now be able to open the WorkgroupMail Administrator using the password provided. Select Change Administrator Password… from the File menu to configure a new password.

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