1. Home
  2. Knowledge Base
  3. Getting Started With GMS Cloud
  4. How do I route new incoming email to my GMS Cloud account?

How do I route new incoming email to my GMS Cloud account?

Getting Started With GMS Cloud


I have an existing internet domain name and would like all new incoming email for that domain to be hosted on the GMS Cloud service. How can I achieve this?


If you have an existing domain via an ISP or domain registrar [e.g. GoDaddy, 123reg.com etc.], you need to contact your ISP or domain registrar and ask them to edit your MX records. The MX record for your domain should point at the following server:


The full format of the correct MX record is as follows:

Your-domain.com MX preference = 10, mail exchanger = smtp.domain.com

This change may take a few hours to complete, but emails will start to arrive at your GMS Cloudaccount after a short time. We recommend still checking your previous email account for a few days to ensure no emails are missed.

For more information about MX Records, please see: http://en.wikipedia.org/wiki/Mx_records

Was this article helpful?

Related Articles

Need Support?

Can't find the answer you're looking for?
Contact Support