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Workgroupshare

How can I completely re-install my WorkgroupShare v2 server and clients?

Symptoms This procedure must be followed when certain conditions exist within the WorkgroupShare database that are not rectified by just...

The messaging interface has returned an unknown error while running Client Setup

Detail This can happen for one of several reasons:- There is more than one Outlook profile: If this is the...

Is my data secure when synchronizing with WorkgroupShare?

Detail WorkgroupShare incorporates many features to ensure that your data is kept secure. One of these is the ability to...

Outlook displays free/busy information but the data is not correct

Symptoms When scheduling a meeting in Outlook the free/busy information for a delegate is displayed but the data is not...

An 'Access Denied' error is reported when attempting to run the WorkgroupShare Client Setup program.

Symptoms This can affect clients using Windows XP Home Edition or Windows XP Professional which are not a member of...

Install the WorkgroupShare Client without using the Remote Client Setup program.

Symptoms The Remote Client Setup program is unable to install the WorkgroupShare Client on one or more computers. The remote...

How do I remove duplicate items from a shared folder

Symptoms Folders shared by WorkgroupShare contain duplicate entries. Cause This can happen for various reasons and is not necessarily related...

The WorkgroupShare server can crash when a client synchronizes

Symptoms WorkgroupShare Server crashes during synchronization with an Outlook client. The crash happens only with WorkgroupShare version 1 or later...

How do I Compact and repair a Jet Database?

Symptoms The JET Database used by WorkgroupShare is growing in size and you would like to recover unused space. When...

I can synchronize via the non-secure port but cannot synchronize using SSL.

Symptoms The WorkgrouShare client cannot connect using the SSL protocol on the secure port. Cause The security certificates have not...

Outlook 2003 Crashes on Exit

Symptoms Occasionally, Outlook 2003 crashes on exit. Resolution Upgrading to Office 2003 Service Pack 2 resolves this problem. Detail This...

How do I prevent file access errors during the backup of my WorkgroupShare data?

Detail Click here

How to Import a Calendar into a new Public Folder

Symptoms You have created a public folder in the WorkgroupShare Administrator and now need to populate it with information from...

Use Group Policy to Open the Required Ports of the Windows Firewall for the Remote Client Setup

Symptoms Your organisation uses Active Directory and wants to install the WorkgroupShare clients by using the remote install program, but...

WorkgroupShare Fails to Synchronize When Using SSL

Symptoms Clients are unable to synchronize with WorkgroupShare using the Secure Sockets Layer protocol (SSL) and Diagnostics may report the...

How is WorkgroupShare affected by the DST changes in the United States?

Symptoms Calendar appointments appear to be one hour out between certain clients. More Info Note: This FAQ only applies to...

Notes and/or photographs no longer appear in Contact records

Symptoms Following an upgrade to a more recent version of WorkgroupShare you may find that notes and attachments no longer...

I am running WorkgroupShare as a service under Vista using JET as the database and changes that I make in the administrator do not seem to take effect.

Symptoms Problems include: 1. If you add a user in the administrator, that user is not accessible from the drop...

How do I crossgrade to Softalk Share Server?

Detail Click here

How do I move the data on my WorkgroupShare V2 server to another folder or drive?

Symptoms You wish to move your WorkgroupShare server data folder to a different drive or location on the same computer....

My Calendar is shared but no items are synchronized to the server

Symptoms This applies to WorkgroupShare v2.3 clients. The Calendar is selected to be shared and the folder appears in the...

Upgrade a JET-Database Driven WorkgroupShare to use MS-SQL Server 2005 Express

More Info Note that by following this procedure the original JET database will be preserved. Should you experience any problems...

I suspect I have a corrupt PST file. How do I solve this?

Symptoms Synchronization problems are being experienced where shared folders only contain some of the records or the data for a...

Latest release notes for WorkgroupShare

WorkgroupShare 2.3.2 Release Notes (07/05/2013) Service Management on the Admin GUIs of all products All Softalk products that have access...
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