Symptoms This procedure must be followed when certain conditions exist within the WorkgroupShare database that are not rectified by just...
Detail This can happen for one of several reasons:- There is more than one Outlook profile: If this is the...
Detail WorkgroupShare incorporates many features to ensure that your data is kept secure. One of these is the ability to...
Symptoms When scheduling a meeting in Outlook the free/busy information for a delegate is displayed but the data is not...
Symptoms This can affect clients using Windows XP Home Edition or Windows XP Professional which are not a member of...
Symptoms The Remote Client Setup program is unable to install the WorkgroupShare Client on one or more computers. The remote...
Symptoms Folders shared by WorkgroupShare contain duplicate entries. Cause This can happen for various reasons and is not necessarily related...
Symptoms WorkgroupShare Server crashes during synchronization with an Outlook client. The crash happens only with WorkgroupShare version 1 or later...
Symptoms The JET Database used by WorkgroupShare is growing in size and you would like to recover unused space. When...
Symptoms The WorkgrouShare client cannot connect using the SSL protocol on the secure port. Cause The security certificates have not...
Symptoms Occasionally, Outlook 2003 crashes on exit. Resolution Upgrading to Office 2003 Service Pack 2 resolves this problem. Detail This...
Symptoms You have created a public folder in the WorkgroupShare Administrator and now need to populate it with information from...
Symptoms Your organisation uses Active Directory and wants to install the WorkgroupShare clients by using the remote install program, but...
Symptoms Clients are unable to synchronize with WorkgroupShare using the Secure Sockets Layer protocol (SSL) and Diagnostics may report the...
Symptoms Calendar appointments appear to be one hour out between certain clients. More Info Note: This FAQ only applies to...
Symptoms Following an upgrade to a more recent version of WorkgroupShare you may find that notes and attachments no longer...
Symptoms Problems include: 1. If you add a user in the administrator, that user is not accessible from the drop...
Symptoms You wish to move your WorkgroupShare server data folder to a different drive or location on the same computer....
Symptoms This applies to WorkgroupShare v2.3 clients. The Calendar is selected to be shared and the folder appears in the...
More Info Note that by following this procedure the original JET database will be preserved. Should you experience any problems...
Symptoms Synchronization problems are being experienced where shared folders only contain some of the records or the data for a...
WorkgroupShare 2.3.2 Release Notes (07/05/2013) Service Management on the Admin GUIs of all products All Softalk products that have access...