I can synchronize via the non-secure port but cannot synchronize using SSL.

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  5. I can synchronize via the non-secure port but cannot synchronize using SSL.

Symptoms

The WorkgrouShare client cannot connect using the SSL protocol on the secure port.

Cause

The security certificates have not been correctly installed in the client.

Resolution

Install the certificates manually, as described below.

Detail

From the client computer, browse to the server computer and look for a file called IssuerCertificate.cer in the WorkgroupShare installation folder. Double click this file to run it and choose to install the certificates.

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