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When I try to upgrade WorkgroupMail I receive the error message 'Unable to load setting file wmdata.dat'.
Symptoms Running the WorkgroupMail setup program results in the error ‘Unable to load setting file wmdata.dat’. Starting the WorkgroupMail Administrator...
How do I configure Norton AntiVirus Corporate Edition to work with WorkgroupMail v7?
Detail Note: The following instructions only apply to WorkgroupMail v7.5 or later. If you are running WorkgroupMail v6 then refer...
How do I configure Norton AntiVirus Desktop Edition to work with WorkgroupMail v7?
Detail Note: The following instructions only apply to WorkgroupMail v7.5 or later. If you are running WorkgroupMail v6 then refer...
How do I configure Symantec AntiVirus Corporate Edition to work with WorkgroupMail v7?
Detail Note: The following instructions only apply to WorkgroupMail v7.5 or later. If you are running WorkgroupMail v6 then refer...
Is it possible to customise the WebMail program and to display a different Company logo?
Detail Yes, it is possible to do this by customising the WebMail ASP files that are installed. To get your...
How do I configure Clam AV to work with WorkgroupMail 7?
Detail What is Clam AV? Clam AV (http://www.clamav.net/) is an open source virus product primarily for UNIX. There is a...
Using WebMail I am unable to view the body of received messages
Detail Click here
Using WebMail I am able to create, but not send, messages
Detail Click here
WorkgroupMail does not download all messages when configured to
Symptoms WorkgroupMail does not download all messages when configured to “Leave a copy of messages on the server”. Cause When...
How do I configure an Outlook 2000 IMAP client to work with WorkgroupMail?
Symptoms An Outlook 2000 client must be configured to connect to WorkgroupMail using the IMAP protocol. Detail This FAQ applies...
How do I configure an Outlook Express 6 IMAP client to work with WorkgroupMail?
Symptoms An Outlook Express 6 client must be configured to connect to WorkgroupMail using the IMAP protocol. Detail Open Outlook...
How do I configure an Outlook 2000 POP3 client to work with WorkgroupMail?
Symptoms An Outlook 2000 client must be configured to connect to WorkgroupMail using the POP3 protocol. Detail This FAQ applies...
Webmail gives a Page/Directory not found (404) error
Symptoms Webmail gives a Page/Directory not found (404) error Cause On certain versions of IIS (for example the Windows 2003...
How do I import and register my custom plug-in.
Symptoms A custom plug-in has been created and it now needs to be imported into the WorkgroupMail Administrator. When importing...
When installing WorkgroupMail I get the error 'The procedure entry point SHGetSpecialFolderPathA could not be located in the dynamic link library shell32.dll'.
Symptoms When running the setup for WorkgroupMail on Windows NT4, the error ‘The procedure entry point SHGetSpecialFolderPathA could not be...
Why is there an International build and a Standard build for WorkgroupMail v7?
Detail Q: I notice you have an International and a Standard build. Should I use the Standard if I am...
How do I install the Message Archive Plug-in?
More Info The Message Archive plug-in saves all the sent and received messages, including attachments, into a folder within the...
WorkgroupMail is configured to use a non standard SMTP port and I cannot send messages using WebMail
Symptoms WorkgroupMail is configured to use a non standard SMTP port and email messages cannot be sent using WebMail. Cause...
How do I configure Webmail on a Windows 2003 server?
Symptoms It is possible to compose, but not send, a message when using WebMail v7 on Windows 2003 server. WebMail...
I am unable to attach large files to messages when sending with WebMail
Symptoms I am unable to attach large files to messages when sending with WebMail Small files can successfully be sent....
Problem when installing WebMail on NT4 and IIS 4
Symptoms After installing WebMail you get the following error: 800A01A8 VBScript Object Required from either lang_include.inc or include.inc Resolution Configure...
When accessing WebMail or WebAdmin I get a session timeout error
Symptoms When trying to log in to WebMail or WebAdmin you get the following error message (or similar) “You have...
Can I upgrade to the latest release of WorkgroupMail and if so, how?
Detail Click here to download the latest release of WorkgroupMail v8 To upgrade from :- WorkgroupMail v8 If you are...
I have evaluated Softalk Mail Server v8 and now need to restore my WorkgroupMail v7 installation
Symptoms You have evaluated Softalk Mail Server v8 and wish to revert back to WorkgroupMail v7, or You have installed...
How do I configure an Outlook 2003 IMAP client to work with Softalk Mail Server?
Symptoms An Outlook 2003 client must be configured to connect to Softalk Mail Server using the IMAP protocol. Detail Open...
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