When installing WorkgroupMail I get the error 'The procedure entry point SHGetSpecialFolderPathA could not be located in the dynamic link library shell32.dll'.

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  5. When installing WorkgroupMail I get the error 'The procedure entry point SHGetSpecialFolderPathA could not be located in the dynamic link library shell32.dll'.

Symptoms

When running the setup for WorkgroupMail on Windows NT4, the error ‘The procedure entry point SHGetSpecialFolderPathA could not be located in the dynamic link library shell32.dll’, is returend.

Cause

Certain functions required by the setup program are not available.

Resolution

Ensure that Internet Explorer v4 is installed with the Active Desktop option. See the detailed description below.

Detail

This error can occur when installing WorkgroupMail onto Windows NT4. Before running the WorkgroupMail setup again, please ensure that you are running Internet Explorer v4 or later with the active desktop option installed.

If you do not have the active desktop installed please download the IE6 setup program from Microsoft.com. Click Start, Run and browse to the setup program. Click Open and add the following command line switches before clicking OK.

IE6Setup.exe /C:”ie6wzd /e:IE4Shell_NTx86 /I:Y”

Once installed, the setup for WorkgroupMail should then proceed successfully.

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