GMS Cloud Login
Signup for Business
Signup for Home
Cloud Marketplace Partnerships
How do I Create a new OfficeTalk Data Source
Symptoms An OfficeTalk client or server cannot connect to the main OfficeTalk database. There is no data source configured, or...
Things you should know about the OfficeTalk Gateway Machine
Symptoms A misconfigured OfficeTalk gateway computer can be responsible for behaviour such as missing e-mail messages message duplication misdelivered email...
How Do I Move an OfficeTalk JET Database to Another Computer?
Detail On your new server, perform a clean installation of OfficeTalk, ensuring that you select JET as the database platform....
Working Offline Using the Default Settings Causes OfficeTalk to Crash.
Symptoms OfficeTalk will crash if the defaults are accepted after clicking next on the Give What page of Work Offline...
Replacement fields are not being replaced in E-mail Templates
Symptoms Replacement fields in email templates do not work. Cause Under certain circumstances the bracketed part of the delimiters used...
OfficeTalk does not display the username in the titlebar of the OfficeTalk window.
Symptoms OfficeTalk does not display the username in the titlebar of the OfficeTalk window. When composing a new email and...
Backing up your ASA Database before Upgrading
Summary Before upgrading to the latest version of OfficeTalk, a full backup of the ASA database should be made Detail...
How to Install OTWeb for OfficeTalk
Summary If required, OTweb should be installed on the OfficeTalk server computer. In the case of ASA, this is also...
How do I Administer an OfficeTalk ASA database using the Interactive SQL utility?
Summary The Interactive SQL application offers the ability to perform basic command line administration of the OfficeTalk ASA database. This...
The Sender and/or Receiver columns of the Inbox are blank.
Symptoms Users or Contacts appear blank in both the Address list and the Sender and Receiver column of the mailbox....
Users or Contacts appear blank when composing an email message and selecting recipients from the To address list.
Detail Click here
How do I create or re-create the Offline Data Source
Symptoms The Off-line database is corrupt or is missing. Detail Before you start make sure you are not working offline....
OfficeTalk Creates the Message Compose Dialogue off the Screen
Symptoms When creating a new message or opening an existing message results in the compose dialogue being loaded with its...
OfficeTalk gateway hanging
More Info Important: This procedure involves editing the database and therefore assumes knowledge of SQL. Please make sure that all...
Update the ASA database Server to the latest version.
More Info This FAQ applies to OfficeTalk v4.5.1 running ASA v9. If running an earlier version of OfficeTalk you must...
How do I rebuild my OfficeTalk ASA database
Symptoms OfficeTalk is suffering from a degradation in performance. It is suspected that there might be a corruption in the...
Knowledge Base Categories
Using GMS Cloud Apps
Softalk Share Server
Softalk Mail Server
Softalk Collaboration Suite
Office Apps for Consumer Customers
Office Apps for Business Customers
Getting Started With GMS Cloud
Cloud Migration Options
Can't find the answer you're looking for?