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Workgroupshare

The WorkgroupShare server program is using an excessive amount of CPU time. How can I stop this?

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When I run the WorkgroupShare server setup program I receive the message 'Undocumented Error' after clicking Finish.

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After installing WorkgroupShare I am now getting duplicated data.

Symptoms Duplication appears in system folders and/or in shared folders Cause If two or more computers share a common PST...

How does WorkgroupShare deal with items marked as Private?

More Info This solution applies to the following FAQ’s How does WorkgroupShare deal with items marked as Private? Even though...

Even though I have access, I do not see all records in a shared folder.

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An Outlook error is reported during the client setup.

Detail If this error is reported during the WorkgroupShare client setup, right after selecting the user account and entering the...

During the client setup the password is not accepted for user accounts configured to authenticate using Active Directory.

Symptoms WorkgroupShare user accounts set to authenticate with the Active Directory fail to authenticate during client setup. Cause This is...

How can I perform a silent install of the WorkgroupShare v1 clients?

Summary Larger organizations who wish to roll out many clients may find it useful to take advantage of the unattended...

User accounts with a space in the account name are not authenticated by the WorkgroupShare server.

Symptoms User accounts with a space in the account name are not authenticated by the WorkgroupShare server. The WorkgroupShare client...

How can I recover my Outlook data from before the WorkgroupShare client installation?

Symptoms As a result of installing the WorkgroupShare client, the Outlook PST file has changed and it may be necessary...

How can I disable automatic synchronization?

Symptoms It may be necessary to stop a client from synchronizing automatically with the WorkgroupShare server but to still allow...

Can I upgrade to the latest release of WorkgroupShare, and if so, how?

Summary If you are evaluating or are licenced for WorkgroupShare v2 click here to download the latest release of WorkgroupShare...

How should I configure WorkgroupShare to work with roaming users?

Symptoms This is required when users will need to log onto different computers on the network such as when ‘hot...

Synchronization appears successful but new items do not appear / some data are missing

Symptoms A manual synchronization indicates that synchronization completed without error, but new items or changes to items are not reflected...

WorkgroupShare v1.5 stops responding or uses excessive amounts of memory during a free busy query

Symptoms Under certain circumstances WorkgroupShare 1.5 can stop responding or use a large amount of memory during a free-busy query....

How can I perform a manual free/busy check?

Symptoms The meeting scheduling function in Outlook cannot find any free/busy information for the specified user. Resolution This procedure does...

Client setup fails with the message 'The server is not available. Contact your administrator if this condition persists'

Detail This message can occur during the WorkgroupShare client setup after selecting the user account, entering the password and clicking...

Is it possible to use WorkgroupShare with MS SQL Server instead of JET database

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Outlook has created a copy of all shared folders in the root folder. How can I remove these?

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The WorkgroupShare client setup can report an error with mfc42.dll, msvcrt.dll and/or msvcrt40.dll

Detail The WorkgroupShare client setup can sometimes report an error with the system files mfc42.dll, msvcrt.dll and/or msvcrt40.dll. The message...

How do I make the Contacts folder show up first in the Address Book?

Symptoms The wrong address book is always displayed first in Outlook. How do you select addresses from a different address...

How can I remove references to obsolete Contacts folders in my Outlook Address Book list?

Symptoms The Outlook Address Book list shows one or more Contacts folders that cannot be accessed. Cause When a Contacts...

Can WorkgroupShare show the full item details in the log files and Output Window?

Symptoms The log file shows <Data not shown> in place of the record information. Detail By default, the actual data...

Which Outlook fields are synchronized by WorkgroupShare v1?

Detail Applies to WorkgroupShare version 1 only The fields currently synchronized by WorkgroupShare are listed below Contacts All contact fields...

WorkgroupShare will not synchronize file attachments

More Info Applies to WorkgroupShare version 1 only WorkgroupShare v1 does not synchronize file attachments. To synchronize attachments you must...
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