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How do I set up GMS Webmail to use the standard WWW access port?

Question I don’t want my users to have to use the ":9000" suffix in the URL to log on to...

Gordano's Quality Statement

Answer “Gordano Ltd. is committed to the production of high quality Internetmessaging software that fulfils our customer expectations and, where...

How do I set up Norton AntiVirus with GMS?

Question How do I set up Norton AntiVirus to work with GMS: What do I enter for the Program Location?...

Why doesn't GMS CFX tag start up?

Question I have installed the custom tag cfx_ntmail on the cold fusion server but when I use it, I always...

What does "No Free Threads" in SMTP log mean?

Question My SMTP server is refusing all connections with the error “Too busy – no free threads”. The Service Activity...

How do I hide a domain pending change of MX records?

Question I’m going to start hosting a domain that is already set up on another server (external to my network)....

How can I allow users to sign up for an email account from a web page?

Question How can I allow users to sign up for an email account from a web page? I need to...

Are POP domains associated with IP addresses?

Question Virtual domains are stored in the base domain because they’re associated with the same IP address as the base...

What are .SNT and .WTG files?

Question There are a number of files with the extensions .wtg and .snt building up in my gordanolog directory. Answer...

How do I find from, to… and size of a mail?

Answer The SMTP log should show you all you need. The following is a typical log entry: SMTP 24 Sep...

What is a virtual domain?

Answer A virtual domain is almost identical to a normal full domain, with the exception that it does not require...

What is Echelon?

Answer Echelon is a worldwide network monitoring system developed by the USA and UK starting in the 1940s. Allegedly, Echelon...

Why has SMTP stopped responding or gone slow?

Question If you TELNET to the SMTP port (25), you find that a connection is established but no SMTP banner...

How can I stop the Sircam Virus?

Question The Sircam virus is a particularly nasty virus that has been circulating now for a number of days. A...

Where is the mailertable?

Answer The mailertable is a sendmail configuration file which contains rules which define where email should be sent for particular...

Where is the relay-domains table?

Answer The relay-domains defines which domains sendmail will allow relay for. By default, GMS does not allow mail relay. You...

Does GMS support SPOP?

Question SPOP is short hand for the “Secure POP3” protocol. When clients and servers use Secure POP3 to communicate all...

Does GMS support SIMAP?

Question SIMAP is short hand for the “Secure IMAP4” protocol. When clients and servers use Secure IMAP4 to communicate all...

Where is the access.db file in the UNIX version of GMS?

Answer The access.db file contains details of user accounts on the sendmail system. GMS’s redirect file will provide all the...

Where is the aliases file in GMS?

Answer The aliases file contains details of account aliases, domain aliases, forwards and limited mailing lists in sendmail. In GMS...

Do I need to run sendmail with the UNIX version of GMS?

Answer No. In fact, sendmail must be disabled in order for GMS to provide mail services on Unix. Like sendmail,...

Why do I get the "page cannot be displayed" error?

Question When adding a 30MB attachment using GMS Webmail, the browser returns with the “page cannot be displayed” error the...

What are my registered support email addresses

Answer These are three email addresses you can register with the Gordano Support Department when you install any of Gordano’s...

How are traps handled?

Question A trap occurs when the processor in your PC is unable to carry out the operation requested. For example,...

What is the SMTP HELO/EHLO clause?

Question The SMTP protocol is discussed breifly in Q0344: What is SMTP? What exactly is the HELO and EHLO clause?...
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