How do I configure an Outlook 2000 (Corporate/Workgroup mode) POP3 client to work with Softalk Mail Server ?

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Symptoms

An Outlook 2000 client that is configured in the Corporate or Workgroup mode must be configured to connect to Softalk Mail Server using the POP3 protocol.

Detail

This FAQ applies to Outlook 2000 in Corporate or Workgroup mode. To check which mode Outlook is configured to use click Help, About Microsoft Outlook. Open Outlook 2000 and configure the mail account as follows

  1. Open Outlook and click Tools, Services. The Services dialog box will be displayed.
  2. Remove any services in the list that begin “Internet E-mail”.
  3. Click the Add… button. The Add Service to Profile dialog box is displayed.
  4. Select Internet E-mail and press OK. The Mail Account property sheet is displayed, showing the General tab.
  5. Specify the name of the account as Softalk Mail Server
  6. Enter your name and e-mail address into the appropriate fields.
  7. Select the Servers tab. In the Incoming Mail (POP3) field, enter the name or IP address of the computer which runs WorkgroupMail. Enter the same into the Outgoing Mail (SMTP) field.
  8. In the Account Name and Password fields, enter the Local account name and Local password of the user whose mail client you are configuring. You can find out the Local account name and Local password for a particular user by selecting that user in the left-hand window of the WorkgroupMail administrator and viewing the relevant information in the right-hand window. Ensure that the Logon using secure password authentication tick box is not ticked.
  9. Press OK on all dialog boxes. You are now ready to send and receive mail using Outlook.

The option ‘My Server Requires Authentication’ can be set by editing the POP3 mail account properties and selecting the Servers tab. The authentication settings should be the same settings as the incoming mail server. (NB. Softalk Mail Server must be configured to ‘Allow SMTP client authentication’ in the Administrator – Settings, Advanced).

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