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  4. Why does the help button not work on the logon page?

Why does the help button not work on the logon page?

Answer

This usually only happens if the session to logon times out with no logon. If this happened, it causes the LogonWindowFrame global to be uninitialised.

We now use a hard-coded logon frame name which will prevent this from happening in the future.

See Also:

Keywords:help logon

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