Why do users not see the Java applets in GMS Webmail when using a proxy server?
Is this a problem is GMS or the Proxy server?
The Websweeper Proxy server can be configured to carry out various actions on any active content found in a web page. Blocking Java will render GMS Webmail Professional unusable.
Proving where the problem lies is fairly straightforward. Simply set up your browser to bypass the Proxy server. If there is no longer a problem access the GMS Webmail interface the problem is nothing to do with GMS.
WebSweeper has a few options available where Java is concerned.