Why can I not send SMS messages from GMS Webmail after setting up GMS Mobile Gateway?

  1. Home
  2. Knowledge Base
  3. GMS
  4. Why can I not send SMS messages from GMS Webmail after setting up GMS Mobile Gateway?

Question

I have completely set up GMS Mobile Gateway, including purchasing SMS creadits from an SMS broker, yet some of my users are still unable to send SMS messges from GMS Webmail. Why is this?

Answer

As well as setting up GMS Mobile Gateway correctly each user must also have a valid telephone number entered under the Work Details tab in their personal vCard.

This should be a number capable of receiving SMS messages.

See Also:

Keywords:Mobile Gateway SMS text

Was this article helpful?

Related Articles