Why are some international characters not displayed correctly in GMS Webmail?

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Answer

There are several reasons why some international characters may not display correctly in GMS Webmail.

  1. The language packs have not been installed for the Operating System.
  2. The browser may simply not support the character set of a particular language. In particular, Internet Explorer versions 5.x are known not to work for Chinese, Korean, and Japanese. Internet Explorer 6.0 should be used.
  3. The Java Virtual Machine may not support the codepage of the language by default. In particular, if using Sun Microsystem’s Java VM you have to make following modifications for Java 2 v1.4.1_02:
    Open C:Program FilesJavaj2re1.4.1_02lib and make a backup copy of the file font.properties by copying it to font.properties.old

    For Chinese (Taiwan Region), rename the file font.properties.zh_tw to font.properties

    For Japanese, rename the file font.properties.ja to font.properties

    For Korean, rename the file font.properties.ko to font.properties

    For Polish, rename the file font.properties.CP1250 to font.properties. Now edit font.properties and replace all occurences of "DEFAULT_CHARSET" with "EASTEUROPE_CHARSET".

    Note: Another side effect of some characters not being displayed correctly is that some tree nodes may not be selectable.

    See Also:

    Keywords:sun java vm virtual machine polish korean japanese chinese

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