Question
How does GMS provide the ability to store and retrieve emails?
Answer
GMS Archive & Recovery provides on/off-site archiving for all incoming/outgoing email traffic for the GMS mail server. Stored messages can be searched and retrieved via a number of parameters, including: title, date sent, recipient etc. Email archiving has particular application for organisations that need to comply with legislative obligations (e.g. HIPAA, Sarbox (SOX), Data Protection Act etc&)
Tightly integrated with the core GMS console, GMS Archive & Recovery offers set of easy to use search and retrieval tools that can be extended to multiple users across single or multiple domains. Typically, only a select group of senior administrators would be provided access to this application but the facility is also available for more extensive deployment. GMS Archive & Recovery is also password protected.
The GMS Archive & Recovery search criteria are flexible as are the types of retrieval output. To retrieve specific emails (or a selection of messages) searches may use a date range, subject line, specific message body content, from addresses, and to addresses. In addition, SMS/Pager messages and GMS Instant Messenger transcripts can also be retrieved. A wildcard options is also available for all search options. The historical reach of the application is limited only by the availability of stored email; this offers considerable benefit when conducting long range retrospective searches.
Retrieval output offers a number of choices and the search return will be emailed to the operator; this output can be displayed as a single email digest (with further retrieval options from that message), a single email displaying all emails generated by that search, or via multiple emails which retain the original message format. The output may then be emailed to any recipient from within the GMS Archive & Recovery console.
Keywords:archiver archive search retrieval save store