Answer
GMS has connected to the remote server in order to deliver email. When it asked the remote server if it supports Enhanced SMTP (ESMTP) the remote server said that it is a very basic server and does not support any enhancements. GMS will back off and use basic SMTP to deliver the email message.
In this case, session Undefined was was processing a message to be delivered to the server Undefined (IP address Undefined). The local folder name is Undefined. GMS sent the command
EHLO Undefined
and got the response
Undefined
There is no problem with GMS, so no action is required by you. However, you may wish to contact the owner of the remote server and suggest that they upgrade to a more recent and efficient mail server in order to benefit from the advantages of ESMTP.
See Also:
- What is SMTP Response Code Theory?
- What are the benefits of Enhanced SMTP?
- How do alerts work?
- How do I contact the owner of a remote server?
- What is a FQDN?
- What is the SMTP HELO/EHLO clause?
Keywords:failed connection POST EHLO 8353