Answer
GMS connected to a remote system and sent an SMTP greeting to it. The remote system immediately dropped the connection. In order to deliver the email, GMS is moving on to the back-up server for this domain.
In this case, session Undefined was processing a message to be delivered to the server Undefined (IP address Undefined). The local folder name is Undefined. GMS sent the command
HELO Undefined
The connection failed so GMS is going to connect to Undefined (FQDN Undefined with MX priority #p8#).
There is no problem with GMS, so no action is required by you. However, you may wish to investigate the problem with the remote server.
See Also:
- What is an MX record?
- How do I contact the owner of a remote server?
- How do alerts work?
- What is SMTP Response Code Theory?
- What is a FQDN?
- What is the SMTP HELO/EHLO clause?
Keywords:failed connection POST HELO 8349