What is alert 8171?

Answer

A POP3 client has successfully logged on to GMS and issued a command requesting details of a particular message. However, the message requested is not available because it has been deleted by

• this POP3 session;
• a previous POP3 session (if automatic DELE is switched on); or
• marked as deleted by an IMAP4 client.

In this case session Undefined was processing messages for the account Undefined@Undefined with a client at the IP Address at Undefined. The client issued the command

 Undefined 

and GMS responded with

-ERR Undefined deleted

.

This is not a problem with GMS. To resolve the problem you will need to contact the manufacturer of the mail client at Undefined for an upgrade to an Internet Mail Standard client or suggest that the user uses GMS Webmail instead of a POP3 client.

See Also:

• How do alerts work?
• How do I contact the owner of a client?

Keywords:LIST no message deleted rejected POP3 8171