What is alert 8171?


A POP3 client has successfully logged on to GMS and issued a command requesting details of a particular message. However, the message requested is not available because it has been deleted by

  • this POP3 session;
  • a previous POP3 session (if automatic DELE is switched on); or
  • marked as deleted by an IMAP4 client.

In this case session Undefined was processing messages for the account Undefined@Undefined with a client at the IP Address at Undefined. The client issued the command


and GMS responded with

-ERR Undefined deleted


This is not a problem with GMS. To resolve the problem you will need to contact the manufacturer of the mail client at Undefined for an upgrade to an Internet Mail Standard client or suggest that the user uses GMS Webmail instead of a POP3 client.

See Also:

Keywords:LIST no message deleted rejected POP3 8171

Was this article helpful?

Related Articles


Need Support?

Can't find the answer you're looking for?
Contact Support