The message store filename is reported as Not available in Outlook account settings

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  5. The message store filename is reported as Not available in Outlook account settings

Symptoms

When using the Mail applet in Control Panel to configure Outlook settings the Softalk Share Server message store’s filename is reported as Not available.

Cause

This is normal behaviour, the Softalk Share Server message store does not use a file per se; Softalk Share Server data is provided by the server, ergo the filename is always reported as Not available. This indicates neither success nor failure of the connection to the server.

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