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Why would some of the GMS services not startup?

Question

I have noticed that some of the GMS services are not starting. Why would this be?

Answer

The most likely causes for this include…

  • One or more of the GMS services having been explicitly disabled through Windows’ "Services" by somebody with access to the server.
  • It is possible that one of the services silently trapped meaning it will have generated a log file with either .wtg or .snt file type extension in the "GordanoLog" directory. Normally POST should be able to restart itself but this isn’t always the case.
  • Microsoft’s DEP (Data Execution Prevention) security feature was falsely triggered and thus prevented some of the services from starting. Configure DEP to exclude any of the GMS services from its checks.

Keywords:trap Data Execution Prevention DEP post smtp pop imap

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