Why does the upgrade from v3 to v7.01.0023 fail?
When upgrading the services fail to start and ntmmanager cannot locate the MySQL server.
Using Regedt32, check the path shown for mysqld-nt under CurrentControlSet is Gordanobinmysqld-nt.exe. If so, this is incorrect.
The correct path should be gordanomysqlbinmysqld-nt.exe
Use REGEDT32 to fix the path.
All the services should be installed manually using the "-i" option. For example, the following should be entered at the DOS prompt from the gordanobin directory:
pop -i smtp -i list -i post -i www -i ntmmanager -i
Once this is complete, the services should all start and work correctly.
Our engineers are aware of this issue and have resolved it in version 7B available from 8-Feb-02.
Keywords:upgrade v3 problems