Question
When upgrading the services fail to start and ntmmanager cannot locate the MySQL server.
Answer
Using Regedt32, check the path shown for mysqld-nt under CurrentControlSet is Gordanobinmysqld-nt.exe. If so, this is incorrect.
The correct path should be gordanomysqlbinmysqld-nt.exe
Use REGEDT32 to fix the path.
All the services should be installed manually using the "-i" option. For example, the following should be entered at the DOS prompt from the gordanobin directory:
pop -i smtp -i list -i post -i www -i ntmmanager -i
Once this is complete, the services should all start and work correctly.
Our engineers are aware of this issue and have resolved it in version 7B available from 8-Feb-02.
Keywords:upgrade v3 problems