Why do MAC messages with attachments fail?

  1. Home
  2. Knowledge Base
  3. GMS
  4. Why do MAC messages with attachments fail?


When Apple mail sends MIME message, it encodes it differently from other mail clients. This different encoding scheme causes a TRAP in GMS Anti-Virus which causes the message not to be sent successfully.


An automated TRAP response was received from a customer which has allowed us to quickly identify and fix this issue.

Our engineers are aware of this issue and have resolved it in version 7B
available from 8-Feb-02 and in all subsequent versions.

Keywords:MAC messages attachments VPP scanning virus security Virus checker GMS Anti-virus anti virus antivirus

Was this article helpful?

Related Articles