Why do I lose email alarms when I copy calendar events using MS Outlook

  1. Home
  2. Knowledge Base
  3. GMS
  4. Why do I lose email alarms when I copy calendar events using MS Outlook

Question

If I create an event in my calendar using GMS Webmail I can set alarms to be sent via email to notify of the event coming due. However if I then use MS Outlook to copy this event to another calendar the email alarm is lost. Why is this?

Answer

This is due to the fact that MS Outlook does not support the sending of alarm notifications via email, so when MS Outlook is used to copy the event the setting is lost.

A workaround is to use GMS Webmail to copy the event. As this does support email notification of alarms the setting will be maintained.

GMS Webmail supports the drag and drop with Calendars, Notes and Tasks, as well as having the ability to drag directly from Mail into any of the above to automatically create an event from the content of the email.

Keywords:MS Outlook copy calendar events

Was this article helpful?

Related Articles