Why do I get a "no webmail seats are available" error when clicking on the "Configure Gordano" link on the desktop

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  4. Why do I get a "no webmail seats are available" error when clicking on the "Configure Gordano" link on the desktop

Question

I upgraded my system and now I can’t use the “Configure Gordano” link on my server desktop, as I get an error saying no further webmail seats are available.

Answer

Firstly, you should note that it’s not necessary in most cases to use this link – because GMS administration is all web based, you can usually configure the software from your own desktop by accessing the server as follows:

http://server.domain.dom:8000

The problem with the configure Gordano link is that it uses an old value which makes the system think you are trying to logon to webmail.

To resolve this, you need to edit the file “config.htm” in your gordano install folder.

Open the file in notepad, and delete the two occurences that say “logon.mml” so that the lines look like this:

http://your.IP.address:8000/

instead of

http://your.IP.address:8000/logon.mml

Save the file, and then you should find the error doesn’t occur any more.

Keywords:webmail seats configure gordano config.htm

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