Why am I unable to log into GMS Messenger?

  1. Home
  2. Knowledge Base
  3. GMS
  4. Why am I unable to log into GMS Messenger?

Question

I have upgraded to build 3075.

When I attempt to login to GMS Instant Messenger the window "hangs".

Answer

If you are using the ipconnect functionality of GMS the upgrade will not have added the configuration for this service, therefore the GMS Instant Messenger service will not be able to bind to any IP addresses you have configured.

To resolve the issue go to Mail>Incoming>Connections and configure the GMS Messenger protocol.

Keywords:messenger ipconnect

Was this article helpful?

Related Articles