1. Home
  2. Knowledge Base
  3. Softalk
  4. Softalk Mail Server
  5. When I run the installation file that has just been downloaded the setup of another program is launched.

When I run the installation file that has just been downloaded the setup of another program is launched.

Symptoms

When running the WorkgroupMail setup file the setup of another program is launched.

Cause

This problem can occur as the result of a bug in Winzip.

Resolution

Right click on the WorkgroupMail setup file that was downloaded and select ‘extract to…’ or ‘open with Winzip’. Note, you will need to have winzip installed on your computer. Download this from www.winzip.com . You can then manually extract the installation files to the folder of your choice. Run the setup.exe program to install WorkgroupMail.

Was this article helpful?

Related Articles

Need Support?

Can't find the answer you're looking for?
Contact Support