What is alert 8352?


GMS connected to a remote system to send a list email message (that is, one from GMS List Server or GMS Communication Server). While the connection was successful, the remote server indicated that it will never accept mail from GMS (with a 5xx SMTP response). So GMS List Server or GMS Communication Server will mark this address as undeliverable in the list’s database.

In this case, session Undefined was was processing a message to be delivered to the server Undefined (IP address Undefined). The local folder name is Undefined. GMS sent the command

HELO Undefined 

and got the response


There is no problem with GMS, so no action is required by you. However, you may wish to investigate the problem with the remote server.

See Also:

Keywords:failed connection POST HELO 8352

Was this article helpful?

Related Articles


Need Support?

Can't find the answer you're looking for?
Contact Support