What is alert 8069?


A remote system unexpectedly issued a RCPT command to GMS. This command is not legal at this point in the communication because the remote server has not yet issued a EHLO or HELO command followed by a MAIL command.

In this case session Undefined was processing a connection from the server at Undefined apparently from the email address Undefined when it received the command


so GMS responded with


This problem is caused by a remote system which does not comply with Internet Standards. In order to resolve this issue you will need to contact the owner of the server or client at Undefined and ask them to contact their software suppliers for an updated version. It may also be a good idea to suggest that they implement a messaging server/client which implements Enhanced SMTP so that they can benefit from lower bandwidth and latency message transfers.

See Also:

Keywords:RCPT bad sequnce commands RFC821 RFC2821

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