Question
When carrying out a license audit, new administrators occasionally discover multiple copies of installed Gordano software. Licence records might show the purchase of insufficient licenses. What is the quickest way to verify the license status and how can the situation be rectified and therefore legitimized?
Answer
To confirm licence holdings, please email our sales team at sales@gordano.com indicating what you have discovered. Our team will check though our records and verify the position. We recognize that honesty really is the best policy and respond accordingly.
Once any license discrepancy has been established, Gordano sales staff can calculate the cost to legitimize your installation. Our general policy is that you simply buy a key(s) for the current equivalent product(s) at current list price. This is quick, easy and there are no further recriminations or penalties. You may also purchase additional products and services at the same time.
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