How can I test that my mail client can connect to the WorkgroupMail Server?

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Detail

1. Test the network connection to the server from a client machine:

From a client machine open a command prompt and type

ping 192.168.0.1 [followed by Enter], where 192.168.0.1 should be replaced with the IP address of the computer which runs WorkgroupMail.

You should receive a message like this:

Pinging 192.168.0.1 with 32 bytes of data:
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
Reply from 192.168.0.1: bytes=32 time<1ms TTL=128 If not then you cannot connect to the mail server over the network. Check the IP address of the WorkgroupMail server. Check the network connectivity. Check that both machines have the same subnet mask. Only continue if the connection is successful. 2. Test the connection to the WorkgroupMail SMTP port (for sending mail):

From a client machine open a command prompt and type:

telnet [followed by Enter].

[Note: You may get a telnet dialogue box or you may get the prompt “Microsoft Telnet>” in the command window. Proceed accordingly as described below]

a) Telnet dialogue box
Click Connect | Remote System, set Host name = WorkgroupMail_IP_Address, set Port = 25 (SMTP), Click Connect

b) “Microsoft Telnet>” prompt

type open 192.168.0.1 25 [followed by Enter], where 192.168.0.1 should be replaced with the IP address of the computer which runs WorkgroupMail.

The reply “220 computername ESMTP WorkgroupMail 7.x date” means you have connected to a WorkgroupMail v7 SMTP server. The reply “220 Softalk Internet service ready” means you have connected to a WorkgroupMail v6 SMTP server. Sometimes a response is sent by a different SMTP server indicating a conflict.

type quit [followed by Enter] to close the connection (if one was made)
type quit [followed by Enter] to exit out of telnet to the command prompt
type exit [followed by Enter] to close the command prompt window

If an incorrect response was received back then shut down the offending SMTP server program. If no response was received then make sure that WorkgroupMail is running and that the SMTP port is configured to be on port 25 (Settings, Advanced). Also check that the standard mail ports are not being blocked by a firewall product.

3. Test the connection to the WorkgroupMail POP3 port (for receiving mail):

From a client machine open a command prompt and type telnet [followed by Enter].
[Note: You may get a telnet dialogue box or you may get the prompt “Microsoft Telnet>” in the command window. Proceed accordingly as described below]

a) Telnet dialogue box
Click Connect | Remote System, set Host name = WorkgroupMail_IP_Address, set Port = 110 (POP3), Click Connect

b) “Microsoft Telnet>” prompt
type open 192.168.0.1 110 [followed by Enter]

The reply “+OK computername POP3 WorkgroupMail 7.x Date” means you have connected to a WorkgroupMail v7 POP3 server. The reply “+OK POP3 server ready” means you have connected to a WorkgroupMail v6 POP3 server.

Type user fred.bloggs [followed by Enter], where you should replace fred.bloggs with the local POP3 login name of the individual. If you receive a +OK response then this indicates that you have successfully connected to the WorkgroupMail POP3 server. Type pass password [followed by Enter], where you should replace password with the local POP3 password for the account. If you receive a +OK response then this indicates that you have successfully logged into the account. Type list to display the list of messages waiting at the server. If successful then your mail

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