How can I can I configure my BlackBerry to download messages from Softalk Mail Server

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Detail

First you must set up the IMAP port of Softalk Mail Server to be web facing by refering to the following FAQ: How do I configure one or more protocols to be Internet-facing?

Configuring IMAP access from your BIS for your BlackBerry

  1. From your BlackBerry home screen, select the BlackBerry Set-up icon, then choose Personal E-mail Set-up. (On older devices, look for the Personal E-mail Set-up icon.)
  2. Select Personal E-mail Set-up and accept the Terms and Conditions.
  3. On the E-mail Account Set-up page, enter your e-mail address into the username field and leave the password field blank. Select Next.
  4. You’ll see a screen that says ‘We are unable to set up your e-mail account.’ Select ‘I will provide the settings to add this e-mail account,’ then press Next.
  5. Select ‘Internet Service Provider E-mail (POP/IMAP),’ then press Next.
  6. Select ‘I will provide the settings to add this e-mail account,’ then press Next.
  7. You’ll see ‘The BlackBerry Internet Service could not configure [your e-mail] account.’ Select ‘Provide The Settings’ to add e-mail account.
  8. Enter the Softalk Mail Server username and password of the user whose e-mail you want to access, then press Next.
  9. Enter the external (web facing) static IP address of the computer or router, then press Next.
  10. Select OK. Select Save.

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