Softalk Mail Server

Symptoms Diagnostics report: No external IP addresses detected. Domain XXXXXXXXXXX must specify a HELO/EHLO domain, otherwise some email servers will...

Symptoms The JET Database used by Softalk Collaboration Suite is growing in size and you would like to recover space...

Symptoms When selecting the Incoming Queue in the Administrator the following error is displayed. “Failed to load received messages! The...

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Symptoms Softalk Mail Server is no longer sending e-mails. In the SMTPSND log files and in the Output window (SMTP...

Symptoms You have been blacklisted and want to avoid this in the future. You want to configure your mail server...

More Info Note that by following this procedure the original JET database will be preserved. Should you experience any problems...

Symptoms The option “Import Version 7 Archived Messages” is no longer displayed on the File menu in the Softalk Mail...

Symptoms You wish to move Softalk Mail Server to a different computer without un-installing and re-configuring it. IMPORTANT: This article...

Symptoms All incoming emails are being identified as spam and are either being quarantined or deleted, according to the action...

Symptoms The following error can be displayed when trying to purchase a Softalk product on-line using a credit card. ———————————————————————————————————————...

Symptoms Some or all outgoing messages are either not sent or are returned. The log files (SMTPSND) indicate that your...

Symptoms You wish to move your Softalk Mail Server data folder to a different drive or location on the same...

Symptoms You wish to move your Softalk Mail Server program to a different computer. More Info This FAQ applies to...

Summary Softalk Mail Server will require one or more ports to be Internet facing in the following conditions: E-mail is...

Detail First you must set up the IMAP port of Softalk Mail Server to be web facing by refering to...

Softalk Mail Server 8.7 Release Notes (07/05/2013) General stability enhancements Service Management on the Admin GUIs of all productsAll Softalk...

SUMMARY To maintain system performance with Softalk Mail Server (SMS), it is necessary to archive old messages, reduce database and...

SYMPTOMS Occasionally, my Softalk Mail Server crashes. Upon closer inspection, this appears to be due to the tmp folder increasingly...