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How can I stop email-bourn Viruses?

Question Email messages can often have attachments. These are typically Word or Excel documents which are being transferred from one...

How do I get the reply from my list to go back to the list instead of the user?

Question I have setup a list using GMS List Server. When a user replies to a message sent to the...

GMS Mail User icon reports error when clicked on

Question Whenever I double click on the GMS Mail Users icon in the control panel I get an error message...

Perfmon Objects disappear

Question After installing GMS Mail all Perfmon Objects disappear Answer There is an inconsistency with the updating of perfmon on...

WWW forms MAILTO gives an error when sending to a List Manager

Question We have got some problems when sending commands to a list using MAILTO on a web form. The list...

Text Wrapping Problems with Exchange

Question I am encountering problems with text wrapping on mail received from Microsoft Exchange Server Answer The following settings affect...

Does GMS Mail comply with Cert Advisory 97.09

Question Cert Advisory 97.09 provides details of vulnerability in some IMAP servers. Answer This Cert Advisory relates only to IMAP...

NT Database Users not recognised

Question NT Database users are not recognised. Answer To use the NT Database in version 3.03 you must create a...

Outlook 98 does not work with IMAP

Question Outlook 98 fails to read messages in mailboxes via IMAP due to multiple spaces being used in the IMAP...

Outlook 98 has problems posting messages

Question Outlook 98 is unable to post messages via SMTP Answer Outlook 98 does not support multi-line SMTP headers and...

PGP Messages from Eudora 4 reported as invalid

Question All message written with Eudora 4 containing a PGP signature fail to be sent because of an invalid entry...

Am I wrong to use 127.0.0.1 as my IP Address

Question The admin guide in section 7.2 Incoming Mail says “If you are only using one domain (the root domain),...

WinNT TCP/IP May Reuse TIME-WAIT Connections Prior to 2MSL

Question Under sufficiently high TCP connection rates the Windows NT TCP/IP stack may reuse TCP Control Blocks that are in...

GMS Mail V4 will not install on SMP machine

Question GMS Mail V4.0 fails to install on an SMP (Symmetrical Multi Processor) machine. Answer 1) Convert SMP server back...

POP Clients time out downloading large messages

Question POP clients on dialup connections time out while trying to retrieve large messages. Answer If your users are complaining...

NT Database users are unable to receive or check their mail

Question NT Database users are unable to receive or check their mail if they are set up with a User...

Event Log Event ID 2213

Question The Event log shows the following: “The description for Event ID ( 2213 ) in Source ( GMS Mail...

IIS stops responding after installing GMS Mail V4

Question IIS stops responding after installing GMS Mail V4 Answer Make sure that the web server included with GMS Mail...

Email to Fax Gateway not working

Question The problem with the email-to-fax gateway was that LGFax was unable to access the modem. Answer In the LGFAX...

Unable to administer GMS Mail

Question I am able to log on the GMS Mail WWW Configuration Service as a user but am unable to...

What options can other servers use to request email using the ETRN extension?

Answer GMS Mail is extremely flexible and secure in the way it can handle ETRN queues. GMS Mail supports three...

How do I get GMS to request email using the ETRN extension?

Answer When retrieving mail via SMTP in a dialup situation you can use the utility ntmetrn (glmetrn on unix) to...

How do I enable SMTP Authentication?

Question How do I enable SMTP Authentication? Answer GMS supports 4 types of authenticated SMTP, PLAIN, LOGIN, MD5 and CRAM-MD5,...

INML401H will not install on NT3.51

Question INML401H will not install on NT3.51 Answer Please contact support@ntmail.co.uk who will be able to provide you with a...

How can I stop the WWW interface timing out too quickly?

Question My WebMail interface is timing out too quickly which is causing me to sometimes lose some emails I am...
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